Cookie Policy

Last updated: November 1st, 2025

This Cookie Policy explains how Lumi Education UG (haftungsbeschränkt) (“Company,” “we,” “us,” or “our”) uses cookies and similar technologies to recognize you when you visit https://lumi.education (the “Website”). It describes what these technologies are, why we use them, and your choices to control their use.

In some cases, we may use cookies to collect personal information—or information that becomes personal when combined with other data.

1) What are cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners use cookies to make their sites work, work more efficiently, and provide reporting information.

• First-party cookies are set by the website owner (here, Lumi Education UG (haftungsbeschränkt)).

• Third-party cookies are set by other parties (e.g., for advertising, interactive content, or analytics). These third parties can recognize your device across different websites.

2) Why do we use cookies?

We use first-party and third-party cookies for several reasons:

• Essential/strictly necessary cookies are required for the Website to function.

• Performance and functionality cookies enhance features and performance (some features may not work without them).

• Analytics and customization cookies help us understand usage and improve the Website.

• Other third-party cookies may be used for advertising, analytics, and related purposes (see details below).

3) How can I control cookies?

You can decide whether to accept or reject non-essential cookies:

• Cookie Consent Manager. Use the consent banner or the on-site Cookie Consent Manager to select categories you accept or reject. Essential cookies cannot be rejected because they are required to provide services.

• Browser controls. You can set or amend your browser controls to accept or refuse cookies. If you reject cookies, you may still use the Website, though some functionality or areas may be limited. Visit this website to change your cookie settings.

4) Cookies we use

The specific cookies in use can vary by property. The following list reflects the categories and examples you provided.

A. Essential website cookies

We use a set of cookies that are strictly necessary for our website to function. These include:

• csrf_token, a security cookie used to prevent malicious activities (expires in 30 days).

• TERMLY_API_CACHE, which stores your consent choices related to the cookie banner (stored locally for 1 year).

• wglang, which remembers your selected language so that the website shows correctly across pages (stored persistently).

  These cookies cannot be disabled as they are essential to the core operation of the site.

B. Performance and functionality cookies

These cookies enhance the functionality and performance of the website, such as enabling live chat or emoji support. Examples include:

• intercom-session-#, intercom.intercom-state#, and intercom-device-id-#, which help track interaction with the Intercom messenger widget (expiry ranges from 7 days to several months).

• wpEmojiSettingsSupports, which enables emoji display on media-rich pages during a session.

  While not essential, disabling these may affect certain user-facing features.

C. Analytics and customization cookies

These cookies help us understand how visitors use the site so we can improve user experience and optimize content. They include:

• Adobe Analytics (s7), Google Analytics (_ga, _ga_#), and Piwik (_pk_ses#, _pk_id#), used to collect data like pages visited, time spent, and user behavior (expiry ranges from sessions to 1 year).

• Other tracking elements like g.gif, a pixel tracker provided by WordPress, which monitors visit patterns during a browsing session.

  These cookies do not store personally identifiable information unless explicitly provided by you.

D. Unclassified cookies

We also use other cookies that are currently being evaluated and categorized with the help of our partners. These include cookies like i18nextLng (stores language preferences), trp_language (remembers selected translation), and others such as app.pkce_v and iconify-count (stored for long durations).

5) How can I control cookies on my browser?

Controls vary by browser. Check your browser’s help menu for instructions. Common browsers include: Chrome, Internet Explorer, Firefox, Safari, Edge, Opera.

Most advertising networks also let you opt out of targeted advertising. See: Digital Advertising Alliance, Digital Advertising Alliance of Canada, European Interactive Digital Advertising Alliance.

6) What about other tracking technologies (web beacons, pixels)?

We may use technologies like web beacons (tracking pixels/clear gifs)—tiny graphics with unique identifiers—to recognize when you visit the Website or open certain emails. They help monitor navigation patterns, communicate with cookies, assess referrals from ads, improve site performance, and measure email campaign effectiveness. Many of these rely on cookies; if you decline cookies, some functionality may be impaired.

7) Do you use Flash cookies / Local Shared Objects (LSOs)?

Websites may use Flash cookies (LSOs) to collect/store information for site operations and fraud prevention. To control Flash cookies, adjust settings in the Website Storage Settings Panel and Global Storage Settings Panel (see Macromedia/Adobe instructions, including how to delete LSOs or block them). Limiting Flash cookies may reduce functionality of some Flash applications.

8) Do you serve targeted advertising?

Third parties may place cookies on your device to serve ads through our Website. They may use information about your visits to this and other sites to show ads that may interest you and to measure ad effectiveness (via cookies or web beacons). The information collected through this process does not directly identify you (e.g., by name or contact details) unless you choose to provide it.

9) Updates to this Cookie Policy

We may update this Cookie Policy from time to time (e.g., to reflect changes in the cookies we use or for operational, legal, or regulatory reasons). Please revisit this page regularly to stay informed. The “Last updated” date at the top indicates the latest version.

10) Contact us

Questions about our use of cookies or similar technologies: c@Lumi.education

Postal address:

Lumi Education UG (haftungsbeschränkt)

Brückenstraße 8, 38312 Ohrum, Germany

Ohrum, Niedersachsen 38312

Germany